· Customised - Flexibility of loading amount ranging from Rs. 500 to Rs. 10,000.
· Valid
for three years.
· No
issuance Fee for LIC branches and LIC Offices.
· Flexibility
of use- Spend the amount in any number of transactions within
the validity period of three year.
· Freedom
to use – Gift Card gives you the freedom make day to day purchases at
Merchant locations like Jewelry Stores, Apparel Stores, Departmental Stores,
Petrol Pumps, Restaurants etc. as well as on various mobile wallets, E-commerce
websites & applications for shopping, booking air/rail/movie tickets &
utility bill payments online.
· Tap
and Pay - Instead of dipping (or swiping) the card at the billing counter,
you can simply wave / tap the card on the contactless Point of Sale (POS)
terminal and pay without entering a PIN for purchases upto Rs.5000/-
· Gift
Pack- Pre-wrapped, ready for gifting. Provision to write personalized
message on the Gift Card Envelope
· Long
Distance Gifting - Make your presence felt through an
Gift Card in spite of being away from your loved ones
- Wider acceptability: Accepted at over lakhs merchant outlets and e-commerce websites in
India.
· Shagun
Gift Card provides
convenience to facilitate awards, special rewards, commissions
and bonus to LIC Employees and
Agents.
- Should
be an Indian citizen. Foreign Nationals, NRIs & PIOs are not eligible
to apply.
- Should
not be a minor or illiterate person.
- Have
Permanent Account Number (PAN) issued by Income Tax Department.
FAQ- SHAGUN SHAGUN GIFT
CARD
| S.N. | Query | Answer |
| 1 | What is a Shagun Gift Card? |
|
| 2 | What is the loading limit and validity? |
Minimum Loading – Rs. 500 & Maximum
Loading – Rs. 10,000 |
| 3 | Where can I use the Shagun Gift Card? |
2. E-Commerce transaction. 3. Contactless ( Paywave) transaction. |
| 4 | How do I check the Balance remaining on my card? | You can walk into any IDBI ATM, insert your card,
enter your PIN and do a Balance Enquiry to find out the balance remaining on
your card. You can also request for a mini statement, which will give you
details of the last 10 transactions on your card. |
| 5 | How do I report the loss of my card? | All you need to do is call up our 24-hour toll free number
1800-22-6999, quote your Shagun Gift Card Reference Number (account number).
Your card will be deactivated immediately to prevent misuse. For more enquiries
on Card may be asked on toll free number 1800-209-4324. |
| 6 | What measures should I take to protect my Card? |
|
| 7 | What measures should I take to protect my PIN? |
2. Please memorize your PIN and destroy the enclosed PIN mailer. 3. Please use the PIN allotted to you when you visit the IDBI bank ATM for the first time. |
| 8 | How can I claim the unutilized balance remaining on
this card? | As per PPI guidelines issued by RBI, for Shagun Gift Cards
Cash-out or refund or funds transfer shall not be permitted. |
| 9 | What if I have lost my physical PIN ? |
2. Toll Free Number – 1800-209-4324 |
| 10 | PIN Generation through IDBI Bank ATM | Step 1: Insert your Gift Card in IDBI
Bank ATM Step 2: Select your preferred language Step 3: Select “Generate ATM PIN” option Step 4: Select “Generate OTP” option Step 5: OTP is sent to customer’s registered
Mobile Number Step 6: Reinsert your Debit Card in IDBI
Bank ATM Step 7: Select your preferred language Step 8: Select “Generate ATM PIN” option Step 10: Enter the 6 digit OTP received
on your registered Mobile Number and confirm Step 11: Enter Request ID received along
with the OTP message. Step 12: OTP is validated successfully Step 13: Post validation of the OTP
customer will be asked to create a PIN of his choice Step 14: Customer needs to re-enter the
PIN to confirm |
| 11 | Generating your Card PIN through IVR | Process Flow 1. Dial any of the phone banking numbers
1800-209-4324 or 1800-22-1070 (toll free) or 022-67719100 (Non-toll free). 2. Select language preference 3. In the main menu – Press -2 for “Green
Pin Generation” 4. Press - 1 to “Generate ATM PIN
instantly” 5. Enter Customer ID 6. Enter 16-digit Debit Card number 7. OTP will be received on registered
mobile number 8. Enter the OTP (3 attempts will be
given for entering the OTP) 9. If the OTP is not received via SMS,
IVR will give option of resending the OTP after 2 announcements 10. Once the OTP is validated by the
system – Customer will be prompted to enter 4 digits of his choice &
re-enter to confirm it as his debit card PIN. |
